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Posted: Saturday, September 2, 2017 8:03 PM

This position is responsible for the investigation, evaluation and resolution of minor to large claims. Other functions may include providing day:to:day mentoring, technical guidance, and training to other claim handlers. Requires minimal day to day supervision.Able to analyze complex coverage issues and prepare coverage letters.Using best claim practices, investigate, evaluate, reserve, and settle claims within scope of authority, workload guidelines, time and service standards.Responsible for claims in multiple jurisdictions. Requires understanding of different jurisdictional laws/issues.Timely and accurately set loss reserves and effectively manage loss adjustment expenseEffectively negotiate settlements of varying severity and claim types.Prepare and/or review construction estimates.Effectively manage vendors and expense by utilizing Independent adjusters and experts only for tasks that cannot be preformed in:house.Identify and investigate for possible fraud, contribution, recovery and vendor management opportunities to reduce total claim cost.As necessary, coordinate activities with insuredA?s and adjusting companies to ensure timely and appropriate resolution of claims.Recognize problematic claims files and develop appropriate claims strategy with an eye towards litigation avoidance.Accurately and appropriately document and diary files as required by the best practices, the claim manager and regulatory agenciesProvides day:to:day mentoring/technical guidance, education and training to other claim handlers on an as needed basis.Provide timely quality claim service that meets the needs of customers and business partners.Provide A?back upA? for Claim Manager or supervisor as neededDemonstrate effective customer service skills (consistently makes customer issues a high priority; consistently models and articulates a strong customer:focus ethic).Actively participate in CAT planning, management and resolution of CAT claimsMust possess good technical claims knowledge in area of responsibilities, as demonstrated in above average quality reviews of work product.Demonstrate proficiency using all claim systems including estimating systems, as well as Windows, and related software. Additional Responsibilities Performs other related duties as required and assists with special projects.Education, training, and experience: College graduate and/or equivalent combination of High School Diploma/GED, training and work experience preferred.3:5 years of previous claim handling experience required, of which at least 2 years must be Personal Lines Property claim handling experience.Professional insurance designation preferred, (INS, CIC, AIC, CPCU, AEI, etc).Field experience preferredMust be able to obtain state adjuster licensing in applicable states within 90 days of employment and maintain licensing requirements as a requirement of continued employment. Knowledge, skills, and abilities: Computer literacy in Microsoft Office Suite.Strong working knowledge with construction estimating programs and building construction repair and remediation processesSelf directed and ability to effectively prioritize/organizeStrong written and oral communication skills.Ability to handle multiple tasks with accuracy, able to prioritize effectively and meet deadlinesWorks well with management and co:workers


• Location: Sacramento

• Post ID: 18479382 sacramento is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017